April 19, 2016February 8, 2021 by John Borwick In Higher Education, IT governance, IT management, IT service management, Process improvement What is institutional research (IR)? and how can it help IT?
April 5, 2016February 8, 2021 by John Borwick In COBIT, IT components, IT governance, IT management, IT processes An introduction to COBIT
November 6, 2014February 8, 2021 by John Borwick In Enterprise Architecture, IT governance, IT management, IT service management The market mindset means “your users determine value”
April 4, 2014February 8, 2021 by John Borwick In IT governance, IT management, IT project and portfolio (PPM) management, IT service management An organizational hierarchy of IT needs
March 31, 2014February 8, 2021 by John Borwick In Enterprise Architecture, IT governance, IT management, IT project and portfolio (PPM) management, IT service management, Process improvement Transforming IT to support on-line learning
March 5, 2014February 8, 2021 by John Borwick In IT governance, IT management, IT service management Connecting ITSM to IT governance
February 26, 2014February 8, 2021 by John Borwick In COBIT, HEIT, IT governance, IT management, IT service management March 5 EDUCAUSE ITIL CG presentation on ITSM and IT governance
February 11, 2014February 8, 2021 by John Borwick In COBIT, IT governance, IT management The CGEIT certification: Certified in the Governance of Enterprise IT
October 31, 2013February 8, 2021 by John Borwick In Enterprise Architecture, IT governance, IT management, IT project and portfolio (PPM) management, IT service management, Process improvement A brief introduction to enterprise architecture (EA)
September 26, 2013February 8, 2021 by John Borwick In Enterprise Architecture, IT components, IT governance, IT management, IT service management, IT services, ITIL Commodity vs. differentiated IT services