May 16, 2016February 8, 2021 by John Borwick In IT components, IT management, IT processes, Process improvement, Uncategorized Recognizing expediting
May 6, 2016February 8, 2021 by John Borwick In IT management, IT project and portfolio (PPM) management IT project sniff test: how to tell the health of a project
April 28, 2016February 8, 2021 by John Borwick In Uncategorized Financial options and IT demand management
April 21, 2016February 8, 2021 by John Borwick In IT management, Process improvement Define your “process process”
April 19, 2016February 8, 2021 by John Borwick In Higher Education, IT governance, IT management, IT service management, Process improvement What is institutional research (IR)? and how can it help IT?
April 18, 2016February 8, 2021 by John Borwick In IT management, IT service management, ITIL IT service management supports IT security
April 5, 2016February 8, 2021 by John Borwick In COBIT, IT components, IT governance, IT management, IT processes An introduction to COBIT
March 31, 2016February 8, 2021 by John Borwick In Process improvement Updated IT templates collection
March 14, 2016February 8, 2021 by John Borwick In IT components, IT management, IT processes, Process improvement Problem-solving tool: work backwards from the goal