Resources from “Riding the Maturity Model Wave”, plus a template
Here are resources mentioned in the BrightTalk presentation, “Riding the Maturity Model Wave:”
- Leading Change by John Kotter
- Getting to Yes by Fisher, Ury, and Patton
- COBIT (isaca.org): most helpful if you get an ISACA membership
Here’s a template based on the presentation to stimulate your thinking about conducting improvements:
The slides are available on SlideShare, and you can also watch the recording below:
Hello,
It seems the linked file is not available anymore, can you fix it please, I am trully inetrested in this evolutionary change concept …
Hi! I will fix this link. Also, please see http://www.heitmanagement.com/it-templates/csi/ — you want the “Improvement-template.docx” file.